Shipping policy
Shipping Policy – Brothers Graphics
Shipping Overview
We offer FREE worldwide shipping on all orders.
We also provide express shipping options (DHL, FedEx, UPS) upon request.
Processing Time
All orders are processed within 1–3 business days.
Orders are typically shipped on Monday and Friday.
Estimated Delivery Times
- Europe: 5–10 business days
- USA / Canada / Australia: 7–15 business days
- Other countries: 10–20 business days
Delivery times may vary depending on your location and local postal services.
Express Shipping
Need faster delivery? We offer Express Shipping (DHL / FedEx / UPS).
👉 Contact us before ordering to get a quote.
Order Tracking
All orders include tracking numbers.
You will receive tracking information via email once your order has been shipped.
Delays & Lost Packages
If your order has not arrived within 21 days, please contact us and we will assist you.
We are not responsible for delays caused by:
- Customs
- Carrier issues
- Incorrect shipping address
Packaging
We carefully pack all products using durable cardboard tubes with protective caps to prevent damage during shipping.
Damaged Items
If your item arrives damaged:
- Please report it immediately at the post office
- Take photos of the damage
- Contact us within 48 hours
We will resolve the issue as quickly as possible.
Incorrect Address
Please double-check your shipping address.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact
For any shipping questions: